Privacy Policy

Last updated: January 30, 2025

The short version: We collect what we need to make Word work. We don't sell your data. We don't share it unless we have to. Your commitments are between you, your referee, and us.

1. Information We Collect

Information You Provide

Account Information: Email address, name (if provided via Apple Sign-In)
Commitment Data: Goals you set, deadlines, stake amounts, charity selections, referee contacts
Payment Information: Payment method details (processed securely by our payment provider)
Communications: Messages you send us for support

Information Collected Automatically

Device Information: Device type, operating system, unique device identifiers
Usage Data: How you interact with the app, features used, time spent
Log Data: IP address, access times, app crashes, system activity

2. How We Use Your Information

We use your information to:

Create and manage your account
Process your commitments and payments
Notify referees about pending verifications
Send you commitment reminders and status updates
Process charitable donations when commitments fail
Provide customer support
Improve our app and services
Prevent fraud and abuse
Comply with legal obligations

3. Information Sharing

We share your information only in these circumstances:

With Your Referees

When you designate a referee, they receive information about your commitment including the goal, deadline, and your contact information so they can verify your success or failure.

With Service Providers

Payment Processing: We use Dodo Payments to securely process transactions
Email Services: We use Resend to deliver transactional emails
Hosting: Our servers and database are hosted on secure cloud infrastructure

For Legal Reasons

We may disclose information if required by law, subpoena, or to protect rights, safety, and property.

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

4. Data Security

We implement industry-standard security measures:

Encryption in transit (TLS/SSL) and at rest
Secure authentication via Apple Sign-In
Payment data handled by PCI-compliant processors
Regular security audits and monitoring
Access controls limiting employee data access

5. Data Retention

We retain your data as follows:

Account Data: Until you delete your account
Commitment History: Kept for your records and to prevent fraud
Payment Records: As required by financial regulations (typically 7 years)
Support Communications: For 3 years after resolution

6. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your account and data
Portability: Receive your data in a portable format
Opt-out: Unsubscribe from non-essential communications

To exercise these rights, contact us at bryn@keepyourword.io

7. Children's Privacy

Word is not intended for users under 18. We do not knowingly collect information from minors. If we learn we've collected data from someone under 18, we will delete it.

8. International Users

Word operates from the United States. By using our app, you consent to the transfer of your information to the US and other countries where we operate.

9. California Privacy Rights (CCPA)

California residents have additional rights:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to say no to the sale of personal information (we don't sell it)
Right to equal service and price

10. Changes to This Policy

We may update this policy. We'll notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance.

11. Contact Us

Questions about this privacy policy or your data?

Email: bryn@keepyourword.io

Your privacy matters. We keep your data safe so you can focus on keeping your word.